Your questions about our care, answered
Still have a question? Contact our team.
Where are telehealth services available?
Telehealth services may be available in all 50 states where clinically appropriate and permitted by applicable law. Clinical care is provided by licensed medical providers affiliated with an independent physician group.
Is treatment guaranteed?
No. Completing an intake form or selecting a program does not guarantee treatment. Prescription medications are only provided when a licensed medical provider determines they are clinically appropriate.
Do I need to speak with a provider?
Your intake is reviewed by a licensed medical provider. Depending on your health history, goals, treatment request, and applicable requirements, the provider may request additional information, lab work, or a consultation before making a treatment decision.
Are compounded medications FDA-approved?
No. Compounded medications are not FDA-approved. The FDA does not evaluate compounded medications for safety, effectiveness, or quality.
Can I use Vitalo Rx for emergency care?
No. Vitalo Rx is not for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
Who provides the clinical care?
Elite Care Health: mayur@elite-care.health, 810-348-3003
Who handles pharmacy and prescription fulfillment?
Rx Ave Health, info@rxave.health, (833) 360-4276
